Solution

Digital Sales System: turning inquiries into sales without losing them

We organize the path an inquiry takes from first response to quote, and from quote to sale — setting up the steps that keep inquiries from getting lost and follow-ups from being forgotten.

The Need

Does this sound familiar?

Inquiries from forms, phone and WhatsApp end up in different places.

Follow-up is forgotten once a quote is sent.

You don't know which inquiries turn into sales.

As the team grows, it's unclear who is handling which customer.

What is it?

What does a digital sales system mean?

Inquiries are collected in one place, it's clear who owns each one, and follow-up steps come with reminders. Sales then rely on a visible process rather than people's memory.

Most businesses don't need big new software for this. We connect your existing form, email and message flow to a CRM or a simple panel and automate the repetitive steps. If needed, we build a panel tailored to your business.

Customer acquisition brings in new inquiries; this side makes sure those inquiries aren't wasted.

When does it fit?

When is it a good fit?

  • You get enough inquiries but aren't sure how many turn into sales
  • You're a B2B company that sells through quotes
  • More than one person handles sales
  • You track inquiries in spreadsheets or message history

If you don't get enough inquiries yet, focusing on bringing in new ones may be the better place to start. Customer Acquisition System

Services

Which services can be used?

You won't need all of them; we start only with what's relevant to you. Each service can also be taken on its own.

AI & Automation

Recording inquiries in a CRM, assigning them, reminders and quote flows.

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Web Design & Corporate Websites

Quote and contact forms that collect the right information, and product catalogs.

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Web Software

A sales or quote panel tailored to you when an off-the-shelf CRM isn't enough.

Learn more
How do we work?

How does the process work?

01

Mapping the process

Together we map the steps an inquiry goes through from reaching you to becoming a sale.

02

Choosing tools

We decide whether to work with your current tools, an off-the-shelf CRM or a custom panel.

03

Setup and automation

We set up how inquiries are collected, assigned and followed up, and test it with your team.

04

Visible reporting

We prepare a report showing which stage each inquiry is at and how many became sales.

Success Stories

Related success stories

All Projects
Hisar Kilit web sitesi

Hisar Kilit

→
Industry · B2B Catalog
Velioğlu Kozmetik web sitesi

Velioğlu Kozmetik

→
Hotel Supplies · Quotes
FAQ

Frequently asked questions

No. Depending on your inquiry volume and team, an organized email flow and a shared spreadsheet are sometimes enough. When needed, we recommend an off-the-shelf CRM or a custom panel.
Form and email inquiries can be transferred directly. For phone and WhatsApp conversations, we plan with your team what to record and how.
Customer acquisition focuses on bringing in new inquiries; the digital sales system focuses on turning those inquiries into sales. They can be handled together or separately.
The next step

Let's look at where you stand first

In the free analysis we review your website, your Google and social media visibility and your inquiry process, and decide together where it makes sense to start.

Digital Sales System: Turning Inquiries into Sales | Erofel